Support
Frequently asked questions
The things clients ask us most. If your question is not here, our client services team is a call away.
Answers
How do I open an account?
Complete the online application with a copy of your ID or passport and your KRA PIN. Most accounts are activated within one working day.
What is the minimum investment?
The minimum investment is 30,000 Kes across our funds, with top-ups from 30,000 Kes. Structured products and private equity have higher minimums that vary by offer.
How long do withdrawals take?
Money market withdrawals are typically settled within two working days of an instruction being received and verified.
Are there any fees?
An annual management fee is charged on the fund and is already reflected in the published yield. There are no entry or exit fees on the money market fund.
How do I get my statements?
Statements are available in the client portal at any time, and a summary is emailed monthly.
Are you regulated?
Yes. Our fund management business is licensed and supervised by the Capital Markets Authority, with an independent trustee and custodian.