Customer Center

Downloads, Forms & Payment Options

Everything you need to open an account, top up, withdraw or update your details.

Most requests can be completed digitally in the client portal. Where a signed form is required, you will find it here along with the details of where to send it.

Forms

Account opening

Individual, joint, group and corporate account application forms.

Top-up instruction

Standing order and one-off additional investment forms.

Withdrawal request

Redemption instruction with bank or mobile money settlement details.

Change of details

Update your address, phone number, email or bank account.

Beneficiary nomination

Nominate or update the beneficiaries on your account.

Pension enrolment

Join an individual or umbrella retirement arrangement.

Ways to pay in

Mobile money

Deposit directly from your phone using the fund paybill and your account number.

Bank transfer

Send funds to the collection account quoting your investor reference.

Standing order

Automate a monthly contribution from your bank account.

Ready to take the next step?

Our client service team will help you choose the solution that fits your goals.

Ask client services

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